Safe Play Programme

Responsible Gaming at 98pr — Play Smart, Stay Safe

At 98pr, we believe gaming should be an enjoyable leisure activity — full stop. Problem gambling is real, and we take our duty of care to every Pakistani player seriously. This page explains the tools, safeguards, and resources 98pr has put in place to help you play responsibly and stay in control at all times.

21+ Minimum Age
24/7 Support Access
5+ Player Tools
Safe Play 61% Tools Active
21+

Strictly 21 and Over — No Exceptions at 98pr

98pr enforces a strict minimum age of 21 years for all account registrations. Every player must complete age verification as part of the KYC process before any withdrawal is processed. If our team has reason to believe a player may be underage, the account is suspended immediately pending verification. We do not offer any games, promotions, or services to anyone under the age of 21 — no exceptions, no workarounds.

If you are a parent or guardian concerned that a minor may be accessing 98pr or similar gaming platforms, we encourage you to use parental control software on shared devices and to speak openly with young people about the risks associated with gambling.

Tools 98pr Gives You to Stay in Control

Every 98pr account comes with a full suite of responsible gaming tools, available instantly from your account settings panel. These tools are free, effective, and respected — once set, certain limits cannot be reduced without a mandatory cooling-off period.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to protect against impulsive decisions.

Loss Limits

Cap how much you can lose in a given day, week, or month. The moment your net losses reach the limit you have set, your account is automatically restricted from further betting for that period. This is one of the most effective tools for keeping your sessions within a budget you are genuinely comfortable with.

Session Time Reminders

Set a timer that sends you a prominent on-screen reminder after a defined period of continuous play. You choose the interval — 30 minutes, 1 hour, 2 hours — and 98pr will nudge you to take a break. These prompts are easy to set up and are a simple but genuinely useful way to maintain awareness of time spent playing.

Cooling-Off Period

Need a short break? Activate a cooling-off period ranging from 24 hours up to six weeks. During this period your account is suspended — you cannot log in, deposit, or place any bets. The period cannot be shortened once activated, giving you a genuinely enforced break when you need it most.

Self-Exclusion

For players who need a longer or permanent break, 98pr offers full self-exclusion. You can exclude yourself for a minimum of six months or permanently. During self-exclusion, your account is locked, all marketing communications are stopped, and you cannot re-register using any existing details. Self-exclusion requests are processed within 24 hours.

Reality Checks

Enable reality check notifications that display a summary of your current session — time played, total bets placed, and net result — at regular intervals while you are logged in. Seeing the numbers in real time, rather than relying on memory, is a practical way to keep your play grounded in reality.

How to Activate Your Limits

Log In to Your 98pr Account

Visit 98pr.org and access your account via the 98pr Login page.

Step 1
Open Account Settings

Navigate to Settings → Responsible Gaming from your profile menu.

Step 2
Select Your Tool

Choose from deposit limits, loss limits, session reminders, cooling-off, or self-exclusion.

Step 3
Confirm & Activate

Set your parameters, confirm with your account PIN, and the restriction activates immediately.

Step 4
Need Help Activating?

If you are having difficulty setting up any responsible gaming tool, our 24/7 live support team can activate limits on your behalf during the chat session — just ask. You never need to manage this alone.

Self-Exclusion: Step by Step

1
Contact 98pr Support

Reach our support team via 24/7 live chat from any page on 98pr.org, or email [email protected]. Clearly state that you wish to self-exclude and the duration required (minimum 6 months or permanent).

2
Identity Confirmation

Our team will verify your identity using basic account details. This ensures the exclusion is applied to the correct account and prevents circumvention.

3
Exclusion Activated Within 24 Hours

Your account will be suspended within 24 hours of the confirmed request. All marketing and promotional communications will cease immediately. Any balance will be returned to your verified payment account.

4
Exclusion Period Enforced

Self-exclusion cannot be reversed or shortened during the stated period. Attempts to re-register using altered details will be identified and blocked. This is intentional — it is there to protect you.

5
Return Only When Ready

At the end of a time-limited exclusion, 98pr will contact you to confirm whether you wish to reactivate your account. Reactivation is never automatic — it requires an active decision from you.

Warning Signs of Problem Gambling

Gambling problems rarely appear overnight — they develop gradually. The earlier you recognise the signs, the easier it is to address them. Be honest with yourself when reading these indicators. If several of them feel familiar, please reach out to the 98pr support team or the resources listed below.

Chasing Losses

Continuing to play specifically to win back money you have already lost, rather than for enjoyment. This cycle is one of the most common and dangerous patterns in problem gambling.

Gambling with Money You Can't Afford

Using funds set aside for rent, bills, food, or other essentials to fund gambling activity — or borrowing money specifically to gamble.

Hiding Your Gambling

Keeping your gambling activity secret from family, friends, or colleagues out of shame or fear of how they would react if they knew how much time or money was involved.

Inability to Stop

Repeatedly trying to cut down or stop gambling and finding yourself unable to do so, even when you genuinely want to. Feeling restless or irritable when not gambling.

Impact on Relationships or Work

Gambling is causing conflict with family members in Karachi, Lahore, Islamabad, or elsewhere, affecting your job performance, or leading you to neglect personal responsibilities.

Gambling to Escape Problems

Using gambling as a way to cope with stress, anxiety, depression, or difficult personal circumstances, rather than as entertainment.

Quick Self-Check

Answer these questions honestly. If you find yourself saying "yes" to three or more, it may be worth speaking to a professional or using 98pr's self-exclusion tools.

Do you spend more time or money gambling than you originally intended when you sat down to play?

Have you ever lied to someone close to you about how much you gambled or how much you lost?

Do you find yourself thinking about gambling throughout the day even when you are not playing?

Have you ever gambled to relieve feelings of stress, anxiety, loneliness, or boredom?

Have you borrowed money from family or friends — or used a credit card — specifically to fund gambling?

After a loss, do you feel a strong urge to get back on and "win it back" as quickly as possible?

Has gambling ever caused you to miss work, neglect family responsibilities, or fail to pay a bill on time?

You Are Not Alone

Problem gambling affects people from all backgrounds across Pakistan — from Karachi to Faisalabad to Islamabad. It is not a character flaw; it is a recognised condition with effective support available. Reaching out is the most important step. The 98pr support team is available 24/7 and will treat your query with complete discretion.

The 98pr Responsible Gaming Commitment

Responsible gaming is not a box-ticking exercise at 98pr. It is a core part of how the platform is built and operated. Every Pakistani player who registers an account with 98pr is entitled to a safe, fair, and transparent gaming environment — and 98pr has invested in the systems, training, and policies necessary to deliver exactly that.

The 98pr platform operates under an international gaming licence that requires strict adherence to responsible gaming standards. This means our team is trained to identify signs of problem gambling behaviour, our systems are configured to flag unusual patterns, and our policies are designed to prioritise player welfare over short-term revenue.

Gambling Is Entertainment — Not a Financial Strategy

This point cannot be overstated. Every game at 98pr — from cricket betting to live casino tables to online slots — is designed to be entertaining. The house edge means that, over the long run, gambling will cost most players money. Anyone who plays at 98pr should do so with funds they can afford to lose, treating any winnings as a pleasant bonus rather than an expected outcome.

Never gamble with money set aside for essentials — rent, utility bills, school fees, groceries, or loan repayments. If you find yourself considering using those funds to play, please use the deposit limit tool or contact our support team before doing so.

Tips for Playing Responsibly at 98pr

  • Set a gambling budget in PKR before each session and stick to it regardless of the outcome;
  • Decide in advance how long you will play and use session time reminders to enforce it;
  • Never chase losses — if you have hit your budget for the day, log out and return another time;
  • Balance gaming with other leisure activities, social time, and physical exercise;
  • Avoid gambling when you are tired, stressed, upset, or under the influence of alcohol;
  • Take regular breaks during sessions — 98pr's reality check feature can help with this;
  • Keep your gambling activity transparent — if you feel you need to hide it, that is a meaningful signal;
  • Regularly review your transaction history in the 98pr cashier to see your actual spend and winnings.

Our Commitment to Licensed, Regulated Operations

98pr holds an international online gaming licence and operates in compliance with the responsible gaming requirements imposed by that licence. This includes maintaining responsible gaming tools for all players, training support staff to handle problem gambling disclosures with sensitivity and discretion, and co-operating fully with any regulatory oversight related to player protection.

Players who wish to verify 98pr's licensing credentials or understand the specific responsible gaming obligations imposed under our operating licence are welcome to contact the support team directly. We are happy to provide this information transparently.

Protecting Those Around You

Problem gambling does not only affect the individual player — it has a ripple effect on families and communities across Pakistan. If someone close to you is gambling excessively and you are concerned, here is how you can help:

  • Approach the conversation with empathy rather than blame — shame rarely helps and often makes things worse;
  • Encourage them to use the self-exclusion or cooling-off tools available through their 98pr account;
  • Offer to sit with them while they contact the 98pr support team or a professional counselling service;
  • Look after your own wellbeing too — supporting someone with a gambling problem is emotionally demanding.
Need Immediate Help?

If you or someone you know is in crisis due to gambling-related financial or emotional distress, please contact 98pr's 24/7 live support team immediately. Our agents are trained to handle these situations sensitively and can activate self-exclusion within minutes. Do not wait — reaching out today can make a real difference.

Ready to Set Your Limits or Get Support?

Whether you want to set deposit limits, take a cooling-off break, or initiate self-exclusion — your 98pr account settings and our 24/7 support team are both available right now.

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